FAQ

My average processing time is between 4-7 business days, although during busy holidays, especially the holiday season, processing time may be prolonged. Rest assured, I will try to process and ship your order as quickly as possible.

My expected processing time is between 4-7 business days, but shipping times are based on the method you choose at checkout. I only have control over my processing time, not how quickly the mail courier delivers your order. If you want an update on your order, send us a message on our Live Chat or an email at info@veeaiendesigns.com

To extend the life of your jewelry:

•Remove when going into the water.
•Never use chemical jewelry cleaners.
•Avoid contact with perfumes, body oils, and other chemicals, including household cleaners.
•Light cleaning: gently polish with a dry, lint-free cloth, and never clean with water.
•Store your jewelry in a cool, dry place.

To learn more about jewelry care, take a look at our jewelry care guide.

The darkening on your tarot card jewelry is oxidation of the metal, the more you wear the tarot card jewelry, the darker the impressions will get.

All other jewelry with darkened impressions are filled with an enamel that although durable is not permanent. The more you wash your jewelry, the quicker the enamel will break down and disappear. Do not fear! Nail polish is similar to the enamel I use and can be used to re-darken your jewelry. For more information, check our jewelry care guide.

Gold filled jewelry has a thicker layer of gold that is bonded with extreme heat and pressure to a jewelers brass core of zinc and copper. The difference between gold filled jewelry and gold plated jewelry is the gold is permanently bonded to the metal core, making it extremely difficult for the gold layer to wear down. Gold filled jewelry very rarely turns your skin green. To learn more about gold filled metal jewelry care, take a look at our jewelry care guide.

Sterling silver is a standard metal alloy for jewelry containing 92.5% pure silver and 7.5% of copper, fine silver is 99.9% pure silver and 0.1% copper for strength, sterling silver has a higher likelihood of tarnish than fine silver, but tarnish can easily be cleaned with a polishing pad or silver polish. To learn more about sterling and fine silver metal and jewelry care, take a look at our jewelry care guide.

To figure out your ring size, measure a piece of string around the finger you're going to wear the ring on in millimeters, then match up your measurement with the associated size on our ring size guide.

If you're interested in purchasing wholesale from me, I will offer a discount depending on the amount you purchase. Send me a message, and let me know what you're interested in! Typically bulk discounts are on orders of 20+ items.

I stamp all of my products with hardened steel stamps. Metal stamping is essentially pressing a softer piece of metal between two harder pieces of metal. A hammer is involved with a quick blunt force. These products are handmade from start to finish, I will do my best to limit scratching and marring, but these are not machine-made.

As stated above, metal stamping is stamped character by character with individual stamps. That being said every item is unique and has a handmade feel. I try my best to make everything as straight as possible. If you're looking for something that's perfect with straight lines and machine-made, that's not what I sell. Each product is entirely handmade from start to finish.

A lot of the items we sell are custom, that being said make sure that you enter the correct spelling of how you would like something stamped. Even if misspelled, I will stamp the product with the word or personalization in the way it is spelled on your order. Custom orders can not be returned, items that have special initials, names, or words all count as custom.

If you need your order rushed, I require that you checkout with priority shipping. If you don't checkout with priority shipping I WILL NOT rush your order.