- How should I care for my jewelry?
To extend the life of your jewelry:
•Remove when going into the water.
•Never use chemical jewelry cleaners.
•Avoid contact with perfumes, body oils, and other chemicals, including household cleaners.
•Light cleaning: gently polish with a dry, lint-free cloth, and never clean with water.
•Store your jewelry in a cool, dry place.
To learn more about jewelry care, take a look at our jewelry care guide.
- What is gold filled jewelry?
Gold filled jewelry has a thicker layer of gold that is bonded with extreme heat and pressure to a jewelers brass core of zinc and copper. The difference between gold filled jewelry and gold plated jewelry is the gold is permanently bonded to the metal core, making it extremely difficult for the gold layer to wear down. Gold filled jewelry very rarely turns your skin green. To learn more about gold filled metal jewelry care, take a look at our jewelry care guide.
- What's the difference between sterling silver and fine silver?
Sterling silver is a standard metal alloy for jewelry containing 92.5% pure silver and 7.5% of copper, fine silver is 99.9% pure silver and 0.1% copper for strength, sterling silver has a higher likelihood of tarnish than fine silver, but tarnish can easily be cleaned with a polishing pad or silver polish. To learn more about sterling and fine silver metal and jewelry care, take a look at our jewelry care guide.
- How do I figure out my ring size?
To figure out your ring size, measure a piece of string around the finger you're going to wear the ring on in millimeters, then match up your measurement with the associated size on our ring size guide.
- Do you offer bulk or wholesale discounts?
If you're interested in purchasing wholesale from me, I will offer a discount depending on the amount you purchase. Send me a message, and let me know what you're interested in! Typically bulk discounts are on orders of 20+ items.
- Why is my item scratched or marred on the back?
I stamp all of my products with hardened steel stamps. Metal stamping is essentially pressing a softer piece of metal between two harder pieces of metal. A hammer is involved with a quick blunt force. These products are handmade from start to finish, I will do my best to limit scratching and marring, but these are not machine-made.
- Why aren't my words perfectly straight?
As stated above, metal stamping is stamped character by character with individual stamps. That being said every item is unique and has a handmade feel. I try my best to make everything as straight as possible. If you're looking for something that's perfect with straight lines and machine-made, that's not what I sell. Each product is entirely handmade from start to finish.
- I entered the incorrect spelling on my item, can I return it?
A lot of the items we sell are custom, that being said make sure that you enter the correct spelling of how you would like something stamped. Even if misspelled, I will stamp the product with the word or personalization in the way it is spelled on your order. Custom orders can not be returned, items that have special initials, names, or words all count as custom.
- I need this by xx/xx!!! Can you rush my order?
If you need your order rushed, I require that you checkout with priority shipping. If you don't checkout with priority shipping I WILL NOT rush your order.